Today, in this post, we will discuss why does my PS4 keep Disconnecting from Wifi: how to fix it. After much digging and testing, we discovered a series of troubleshooting steps that may assist you in resolving the issue.
Furthermore, PlayStation disconnecting from the WiFi network is a well-known problem among most consumers. The PlayStation 4 is one of the most popular game consoles on the market, yet many of its customers have reported frequent WiFi disconnections.
The disconnection lasts anywhere from minutes to hours and repeats again. The problem has also been reported on the new PS4 systems.
For some people, the problem only happens while they play a game. So read the entire post until the end and carefully follow the steps.
Why Does My PS4 Keep Disconnecting From Wifi?
Are you one of the people who has noticed that when they start playing on their PS4, their WIFI signal drops for a few seconds and then reconnects on its own? Sony continues to astound its consumers by releasing new upgrades for the PS4.
Unfortunately, these updates may cause problems such as the PS4 disconnecting from WIFI. The following are possible causes for your PS4 to disconnect from your computer.
Outdated Firmware of the PS4 or Router: If the firmware on the PS4 or the router is obsolete, the incompatibility of one with the other could result in the WIFI disconnection issue we’re seeing.
PS4 Database Error: If the PS4 database table is corrupt or overloaded, the console may experience frequent WIFI disconnections as the PS4’s network modules may fail to conduct their tasks.
Wrong PS4 DNS Settings: If the network’s DNS server is having trouble translating the web addresses of PS4-related traffic, the PS4 may disconnect from the WIFI at any time, as the router may forcefully close a PS4’s web request owing to a lack of response from the DNS server.
Improper Router Configuration: If the router is not properly configured, the WIFI disconnection problem may occur. For example, if the PS4’s access to a web address is restricted by the network’s firewall, numerous requests from the PS4 to access that site may drive the router to shut the connection.
Method 1: Restart the Router
Now, setting up a WiFi router can be difficult for the typical user at times, and with hundreds of options, it can become even more perplexing. If you need to reset the router to solve the problem, follow these steps:
Step 1:
Restart the Router and plug it into a power source. Locate the reset key on the Router’s back.
Step 2:
For safety, put on rubber gloves and look for a small object to reset, such as a toothpick, paper clip, or pen.
Step 3:
Press and hold the reset key for 20-30 seconds, then release it when all of the lights begin to blink.
Step 4:
Restart the router and make any necessary changes to the settings.
Method 2: PS4 DNS Settings Change
Changing the PS4’s DNS (Domain Name System) can resolve the Wi-Fi dropout issue while also potentially improving internet speed. There are several high-performance DNS options, but Cloudflare’s or Google’s DNS are our favorites.
Step 1:
To change your DNS, follow these steps:
Step 2:
Setup internet connection in PS4 Settings > Network.
Step 3:
Choose the option of Wi-Fi.
Step 4:
Choose the option of Custom.
Step 5:
And then, for IP address settings, choose Automatic.
Step 6:
DHCP Hostname should not be specified.
Step 7:
Under DNS Settings, choose Manual.
Step 8:
Enter (8.8.8.8) as the primary DNS server and (8.8.4.4) as the secondary DNS server.
Step 9:
MTU Settings should be set to Automatic.
Step 10:
Select Under no circumstances should this be used with a proxy server.
Step 11:
And at the last, you need to test your internet connection by pressing the “Test” button.
Method 3: Test Internet Connection
The next thing to think about is whether or not your internet connection is working properly right now. It’s possible that the service provider is having problems, or that your internet speed is now reduced in your location.
Step 1:
Go to PS4 Settings, then Network Settings, and then Test Internet Connection to see if this is the case.
Step 2:
This will display your download speed; if it is 25 Mbps or higher, you are on a good track. If it’s lower, you might have a problem.
Step 3:
If your computer can’t find an IP address, it’s a sign of a bigger problem.
Method 4: Rebuild your PS4 Database
If the previous options haven’t worked for you, this one is worth a shot. A well-known workaround for this error is to rebuild your PS4 database. It could take up to an hour to complete. This is how you do it.
Step 1:
Turn your PS4 off.
Step 2:
For 8-10 seconds, hold down the power button ( This will cause PS4 to boot in safe mode).
Step 3:
Connect your DualShock 4 controller to the PS4 system with a USB cord.
Step 4:
Press the PS4 button on your Dual Shock 4 controller.
Step 5:
Select’rebuild the database’ from the X button on your controller.
Step 6:
Wait for the procedure to finish, and your PS4 will begin to boot up automatically.
Step 7:
While gaming, connect to Wi-Fi, sign in to Playstation Network, and see if your connection issue has been addressed.
Method 5: Reset the Console
Resetting the PS4 can sometimes resolve the issue, and it just takes a few minutes. To reset your PlayStation 4, follow these steps. Take the following steps:
Step 1:
Turn your PS4 off completely.
Step 2:
Wait 5 minutes after unplugging the power wire from the rear of the unit.
Step 3:
Reconnect the power cable to the console.
Step 4:
Wait for the second beep after holding the power button for 8-10 seconds.
Step 5:
Connect your Dualshock 4 controller to your PlayStation 4. (With a USB cable).
Step 6:
Using the X button, select “Initialize PS4”.
Note that resetting your PS4 will wipe off all of your data, including any installed games. Before you reset your PS4, make a backup of your PS4 saves. If you don’t want to destroy your data, follow the same instructions but select “Restart PS4” instead of “Initialize PS4”.
Method 6: On your PS4 Console, Change the DNS Settings
If your PS4 continues disconnecting from the server, you might try updating the DNS (Domain Name System).
To change the DNS, follow these instructions.
Step 1:
Setup internet connection in PS4 settings, and then click on mnetwrok.
Step 2:
Choose a Wi-Fi network.
Step 3:
For IP address settings, choose custom, then select automatically.
Step 4:
Now, for the DHCP hostname, select Do Not Specify.
Step 5:
Select ‘manual’ under DNS settings.
Step 6:
Set the primary DNS to 8.8.8.8 and the secondary DNS to 8.8.4.4.
Step 7:
For MTU settings, select automatically.
Step 8:
Click ‘Do Not Use’ under the proxy server.
Step 9:
To test your internet connection, go to “Test your internet connection”.
Method 7: Set up the static IP address for PS4
It’s likely that you’re utilizing a dynamic IP address if your IP address settings mention ‘automatic’. The dynamic IP address changes when you reboot your router or when your ISP provides you with a new address.
The static IP address, on the other hand, is fixed and does not change. As a result, when it comes to internet access, static IP addresses are more reliable. This is how you do it.
Step 1:
View the status of your connection in the Settings option, and then select the option of Network.
Step 2:
Take note of the IP address, subnet mask, and default getaway, then return to the previous menu.
Step 3:
Use Wi-Fi to set up an internet connection.
Step 4:
And then go to the Customize option, and then select the option of Manual.
Step 5:
Enter the first three digits of your IP address, then a number between 2 and 255 for the last digit.
Step 6:
You will need to type in the default gateway and subnet mask that you put down earlier.
Step 7:
Click ‘Do not use’ under Proxy server.
Step 8:
Now is the time to test your internet connection and use Wi-Fi.
Method 8: Disable Self-Organizing Network (SON) in the Router Settings
Step 1:
Go to the router’s web interface and select the WIFI tab.
Step 2:
Disable Self-Organizing Network (SON) by unchecking the box under Other Advanced Wi-Fi Options. The described feature is sometimes referred to as Smart Steering on some routers.
Step 3:
After that, reboot your router and apply the modifications.
Step 4:
Check if the PS4’s WIFI issue has been rectified after rebooting.
Method 9: Use an Ethernet Cable to connect your PS4 to the Internet
If none of the other suggestions have worked, your last option is to connect your PS4 to the internet through a LAN connection. This is a local connection, which requires you to use an ethernet cable to connect your router to your PS4.
Step 1:
If you have an ethernet cable, start by connecting it to your router and then to the PS4 system’s back.
Step 2:
Then, in Network Settings, establish a connection. This time, however, select a LAN connection.
Step 3:
When you’ve entered all of the necessary Wifi information, test your internet connection speed. You should see a considerable difference.
Method 10: Calling the Help Desk
If none of these measures worked, you should contact support. You have the option of contacting your router/modem. If your PlayStation 4 is under warranty, please take it to the store and get it repaired or replaced.
Conclusion
So there you have it, our guide provides the details of why does my PS4 keep disconnecting from Wifi: how to fix it.
We hope you are back online and can enjoy all of the online features to your heart’s content. If your PS4 continues losing WiFi connection, you should attempt the tips and tactics in this article to fix the problem.
Hopefully, one of these solutions will work for you and you will be able to solve your problem.
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