11 Ways To Fix Prime Video Not Working on Samsung TV | 2022

Samsung TV allows many streaming apps, one of them is Prime which is a very popular app. Ever since live or covid has come, people have started watching their favorite movies or shows in this place by stopping going to Theaters. But what will happen when Prime video not working on Samsung TV, have you ever thought, about how can you get rid of it immediately and how can you start streaming again? Let’s tell you in very simple language.

How to Fix Prime Video Not Working on Samsung TV?

As we all know that any app gets closed on TV due to some reason or the other. If you have a Samsung TV then you must have faced this issue at some point or the other. And let me tell you this is not the only issue, you have to face many more issues related to other apps like Youtube not working on Samsung TV, Disney Plus not working on Samsung TV, Hulu not working on Samsung TV, and other streaming apps. But do not panic, all these issues can be solved very easily by just following some methods. Let’s know about it:-

Method 1: Check the Network Connection

This problem comes due to network connection errors, this is very common problem. So you can fix this problem by following these steps:-

Step 1:

First, go to the “Network” option

Step 2: 

Then select the “Check Connection” option.

Step 3:

After that, you will see the indicator that will show you the strength of the internet signal.

Method 2: Restart your Samsung TV

Restart TV

The method to fix this issue is to restart the TV. Restarting method fixes 90% of the TV issues. Follow these given steps:-

Step 1:

First, press the “Home” button.

Step 2:

Then, go to the “Samsung Home” option.

Step 3:

After that, select the option of “Setting”.

Step 4:

Then, choose the “Power” option.

Step 5:

And then, click on the “System Restart” option.

Step 6:

After that, choose the “Restart” option.

Step 7:

And after that process is complete, check whether Hulu is working or not.

Method 3: Clear the Cache

Clear cache

With the help of this method you will easily fix the error of Prime video not working on Samsung TV, need to follow these given steps below:-

Step 1:

Press the “Home button” 5 times on the remote.

Step 2:

After that, press the one-time “up button”.

Step 3:

Then, press 2 times the “Rewind button” fast.

Step 4:

After that, press the “forward button” 2 times.

Step 4:

Then, you need to wait a few seconds to restart it.

Step 5:

In the end, check whether the issue is solved or not.

Method 4: Update your Samsung TV

Update

This issue comes because sometimes no one checks the updating process of the TV. Samsung TV need some time a simple update to clear all problems:-

Step 1:

First, open the “Home” screen.

Step 2:

After that, click on the option of “System”.

Step 3:

Then, click on the “System Update” option.

Step 4:

In the end, check for the update that your Samsung TV.

Method 5: Power Cycle your Samsung TV

As we have seen that if your Samsung TV is flickering then it is a matter of big problem for you. But through the steps given here, you can do it easily:

Step 1:

First, you need to “Turn OFF” the TV. 

Step 2:

After that, you need to Unplug all the power sources from the TV.

Step 3:

Then, you need to wait for approx 30 seconds. 

Step 4:

After that, Plugin all the power sources. 

Step 5:

And then, press the “Power button” and “ON the TV” again. 

Method 6: Reset the TV’s Picture Setting

With the help of this method, you can solve your TV-related problem. So, follow these steps carefully, and fix the Samsung TV flickering issue:-

Step 1:

First, you need to go to the “Menu button”.

Step 2:

After that, click on the option of “Picture”.

Step 3:

And then, press the “OK button” simply.

Step 4:

After that, click on the “More” option.

Step 5:

Then, press the remote “Right Arrow” button.

Step 6:

After that, select the “Reset Picture Mode” option.

Step 7:

In the end, click the “Reset” option to confirm your reset picture setting of the TV.

Method 7: Reset Prime

Follow these below steps that we will provide, and fix YouTube TV Not Working on Samsung TV:-

Step 1:

First, open the “Main Menu” of YouTube.

Step 2:

After that, press the “*” icon.

Step 3:

Then, click on the “Remove Channel” option.

Step 4:

After that, turn OFF the TV for an approx 2 to 3 minutes.

Step 5:

Then, turn ON the TV and open the channel store and click on the “Prime” option.

Step 6:

After that, click on the “Add channel” option.

Step 7:

In the end, “Re-open” the Prime app.

Method 8: Reset the TV

This method is a very very effective method according to the users. So, follow and resolve your Samsung TV issue quickly:-

Step 1:

First, you need to go to the “Settings” option.

Step 2:

Then, press the “General” option.

Step 3:

After that, click on the option of “Reset”, and then enter your TV “Default PIN” (0000).

Step 4:

And then, click on the “OK” option.

Step 5:

After that, you need to wait for 10 to 20 seconds, and then you will see your TV will restart automatically.

Method 9: Reinstall the Prime

Sometimes downloaded Samsung apps need a simple reinstallation because of the App issue. This reinstallation method is a very effective method. Follow these steps:-

Step 1:

First, go to the “Home Screen” of Samsung TV.

Step 2:

After that, open the “Channel list”.

Step 3:

And then click on the “Youtube” option.

Step 4:

Click on the “*” icon of the remote.

Step 5:

Then, click on the option to “Remove Prime”.

Step 6:

Now, again press the “Home button” of the TV remote and click on the “Settings” option.

Step 7:

After that, press the “Power” button on the TV remote.

Step 8:

Then select the “System Restart” option.

Step 9:

And then choose the option of “Restart”.

Step 10:

When restarting the TV, you need to add YouTube again.

Method 10: Factory Reset

This is the last and very common method, but according to the users, it solves this type of issue. So, follow and resolve your TV issue quickly:-

Step 1:

First, you need to go to the “Settings” option.

Step 2:

Then, click on the option of “General”.

Step 3:

After that, select the “Reset” option, and type your default PIN “0000”.

Step 4:

Click on the option of “OK”.

Step 5:

After that, wait for a few seconds, and your TV will restart automatically.

Method 11: Contact Customer Service

Customer support

If none of the above-mentioned methods solve your TV issue, then just talk with Samsung customer support related to your TV issue. Samsung’s support team will help you to solve any issue related to your TV. 

Conclusion

Samsung TV is a very popular and favorite TV. Because many functions are available in it, which makes the users very happy. But sometimes you also have to face all these problems with Samsung TV. Above we have told you how to fix Prime video not working on Samsung TV. You can solve your problem by using the given methods. And if you have faced any problems, then definitely tell us through the comment section.