As you all know Roku is a very good streaming device, on which we can download many streaming apps and Roku allows us to download. But if you are using Roku then at some point you will have to face this problem. So let’s know first, why is Netflix not working on Roku TV and then how to fix it.
Why Is My Netflix Not Working On My Roku TV?
If you are facing this problem then it could be that the Netflix server is down, the Roku device connection problem, the WiFi problem, the Netflix app not updating, and many more. Follow the below methods to fix this problem.
Methods to Fix Netflix Not Working On Roku
Roku is a very good platform for all streaming devices. But sometimes due to some problems, it stops working. There can be many reasons for this. Let’s see.
Update the Netflix App
This issue can occur for recent updates. So we should keep the app updated.
- Go to the “Menu” and open the “Apps page”.
- Click on the “Featured” option.
- Select “Netflix” from the available apps.
- Click the option of “Update Now” on the window and the app will be updated to the latest version.
- Or the second thing is to go to the Settings option and enable “Auto-Update”.
Clear the Cache of Netflix
This problem occurs because you forget to clean the cache or cookies. By doing this method you can solve many issues. So first of all you clear the cache of the app:-
- First, go to the “Home” page.
- Click on the option of “Settings”.
- Then, go to the app section and then select “Apps”.
- After that, select the option of “System Apps”.
- Find the “Netflix” app at this part.
- Then, click on the option of “Netflix”.
- In the end, choose the “Clear cache”, option and “Confirm” it.
Clear the Cache of the Roku
This issue is very easy to get rid of. Now we will clear the cache of Roku, follow these given details, and know about it:-
- First, press the “home button” 5 times on the remote.
- After that click, a one-time remote’s “up button”.
- Then, 2 times press the “Rewind button” fast.
- after that, press the “forward button” 2 times.
- Then, wait a few seconds to restart it.
After that, check whether the Disney Plus problem is solved or not.
Reinstall the Netflix App
Once we should make sure whether the app is updated or not and if it is still a problem after that. Reinstall the app. Let’s know how to do the steps:-
- Press the “Home button”, and click the “Settings” option.
- Go to the “Netflix” app.
- Then, click on the option of “Delete”.
- After that, go to the “Search bar” option.
- And browse the “Netflix” app.
- Then, click on the option of Install to install “Netflix” on Samsung Smart TV.
Power Cycle your Roku
You need to do this process of power cycling your Roku device, and fix the Fix Disney Plus Not Working on Roku issue:-
- First, you need to unplug the “Roku” power connection.
- After that, turn “OFF” your Roku with the help of the Power Button.
- Then, wait for approx “15-20 minutes”.
- After that, plug in your TV and connect the Roku wire to your TV.
- Then, “Turn ON” your Roku device.
- And then, check whether your not-working issue is solved or not.
Factory Reset
The method of factory reset can solve any kind of issue related to Roku for example if Hulu not working on Roku, or Youtube not working on Roku then the simple steps of Factory reset can solve this issue also. So, complete the given steps:-
- First, go to the “Settings” option.
- Click on the “Support” option.
- Then, select the “Self Diagnosis” option.
- Click on the “Reset” option.
- Need to enter the default code “0000” on the Samsung TV.
- Now, wait for a few seconds your Samsung TV will be reset to its default settings.
Contact Customer Support
If none of the above-mentioned methods has been able to fix your issue, then it simply means that you do not understand the issue. So, you can solve it by taking help from customer support. You just don’t have to do anything, just go to the customer support page, take the customer support number call them, and tell them your problem. The customer support team is ready to assist you with every issue related to Roku.
Conclusion
All the things that we ignore are sometimes that is the cause of our trouble. So we hope that you have got your solution to solve the issue of how to fix Netflix Not Working on Roku through the mentioned methods. If you need any help then ask us, and we will provide the best solution ASAP.
