Snapchat regularly comes up with some different features for users. But along with all these features, certain problems are linked. We all know that the feature that attracts the attention of the user is a snap feature. Snaps will disappear after the recipient has opened the file. But sometimes, the problem arises when they tap on the image, but a black screen appears and no error message is there. This is the tap to load the problem on Snapchat. If you want to fix it, you are on the right page. Let’s dig out this article till the last to get an answer about the methods through which a user can fix it.
Methods to consider for fixing the Snapchat not loading snaps:-
Before they begin to consider the methods, let’s get an idea that here we will be going to explore the methods which are suitable for Android and iOS users. Therefore without wasting a moment, go through this article till the last.
Restart your mobile phone:
Restarting your device will be one of the most basic ways through which a user will be able to solve the problem. In case there is any minor complication due to which that tap to load problem on Snapchat arises, it will get solved easily. The full reboot to your phone will help you to peep into the snaps easily, and the problem will not arise at all. The method to restart the phone is quite similar to Android and iOS users.
Clear the Snapchat cache:
In case the application is occupied with a lot of caches at that moment as well, the problem will arise. This problem happened due to an incomplete download of media files on your device. To fix this problem, the steps are as follows:-
- Move to the settings option on your device
- Look forward to applications
- Find out Snapchat
- Hit on storage
- Now click on clear cache.
If you do not want to engage in this complicated procedure, a user can clear it by moving through Snapchat as well. For it, the steps are as follows:-
- Open your Snapchat account
- Move to settings option
- Clear cache or clear all data is there, click on it
And you just need to wait for 3 to 4 seconds, and the application will get free from all the cache, and you will be able to load the images.
Clear the app conversations:
There might be a chance the tap to load problem on Snapchat is arising with specific users. At that moment, we suggest you clear the conversation. Delete the conversation with the user. All you need to do is:-
- Open Snapchat
- Look forward to the contact
- Open their profile
- Hit on the Settings button
- Privacy option is there click on it
- A clear conversation option is there. Click on it
Within no time, it will get clear, and you will be able to load the snaps easily.
Enable all the missing permissions:
If you have settled up permissions unknowingly at that moment as well, the problem will arise. Allow all the missing permissions. For it, the steps are as follows:-
- Move to Snapchat settings
- Now look forward to the permissions option available in the privacy section.
- Enable all the missing permissions.
When you are done with allowing all the permissions, you need to check out whether the problem has been resolved or not.
Look for updates:
Whenever there is a new update for the Snapchat application at that moment as well, the problem will strike. You need to visit the Play Store and look forward to an update. If an update is there without wasting any movement, just update the application. After updating it, you need to check out whether the problem has been resolved or not.
Reinstall the application:
The reinstallation of the application will also help you to fix the problem. Just uninstall the application and install it again. You might feel like your conversations will get lost, but before you move ahead to do so, we suggest you register your email address over it. After it, you will be able to get the backup, and when you install the application, you will be able to get the data back.
Here we mark the end of this article as we have shared all the methods through which a user can fix the Snapchat not loading snaps problem. We suggest you be focused on the methods so that results will be there as you are expecting and no trouble will arise for you at all.
You might also like
Feature image source: Pixabay