If you are troubled by the Xfinity remote not working, then let me tell you that you are in the right place. If you are thinking of buying a new remote, then once you just follow all the methods and see.
Methods To Fix “Xfinity Remote Won’t Work”
Normally all the issues have some reason or the other and we think of getting another new remote without doing it or knowing the problem. But once you do all these methods before taking a new remote. Here, I’m going to tell you in simple steps how you can do this.
Check the Remote Batteries
First, you need to remove the battery of your remote and again put it in the remote again. Follow these given steps to know how to remove the battery from the remote:-
- Firstly, need to turn the remote “Upside down”.
- Then, push the back cover in the “Arrow direction” of the remote.
- Then, remove all the batteries of the remote.
- After that, change the new batteries correctly if possible.
- And at the end, test your remote by connecting it.
Re-Pair Your Remote
While pairing the remote, keep in mind that no other device is open so that your TV can be paired with just one device. Because sometimes while pairing the remote, your Bluetooth gets paired with other devices. Follow these given steps:-
- Need to turn ON the TV with the TV power button.
- After that, keep the remote control away from the TV for approximately 2 to 3 feet.
- Then, press and hold the Return button and Play/Pause buttons for 5 seconds.
- After that, wait to complete the TV’s Pairing process.
Then you will be able to see that the remote battery icon will appear on the TV screen, which means your remote and TV are paired perfectly.
Reset Xfinity
Before doing this process, you need to know that by doing this method you will lose all your data on your TV. So let’s see how to do this:-
- First, you need to “turn ON” the Xfinity.
- Wait for “10-15 seconds” to press and hold “Input” and “Volume Down Botton”.
- After that, hold the “Input button” while releasing the Volume Down button when you see a banner appear on the screen.
In the end, your TV has now been successfully reset.
Digital Camera Test
This test will help you to determine whether the infrared on the remote is working. Just follow the given steps below:-
- First, “turn ON” your phone camera.
- After that, start aiming the remote at the lens of the camera.
- Then, press the Xfinity remote ON button.
- Then, you can see the Infrared eye of the remote should flash on the camera screen to indicate the remote is working.
If the remote is functional, the problem is with the TV’s remote sensor. However, if it doesn’t, the remote control is broken. Think about replacing the TV remote.
Check Remote Stuck Buttons
If this error frequently occurs this issue must be solved if the remote’s buttons are not functioning.
Therefore, the first thing you must do is to individually test each remote button to see if it can function as intended. If everything is good, you can use alcohol to properly clean your remote after that. Just be sure not to use water, use the remote cleaner.
Power Cycle Remote
Here, I will provide the details of how to do a power cycle remote. Let’s complete this process, by following these given steps:-
- First, open the remote battery by following method 1.
- Then, remove all the Xfinity remote batteries.
- After that, need to press and hold the power button for approx 20 seconds.
- Then, re-insert all the remote batteries.
Check the TV pairing process, and if required then re-pair your remote with the TV.
Clear the Cache
Sometimes this problem also occurs due to not clearing the cache. We will provide the steps to clear the cache:-
- First, press the Xfinity remote home button 5 times.
- After that, press the up button once.
- Then, 2 times press the Rewind button.
- After that, press the forward button 2 times.
Then, need to wait some seconds to restart the Samsung TV.
Check Your TV’s Software Updates
Through the steps given below, you can update the software of your TV:-
- First, you need to open the “Setting”.
- Then, click on the option of “All Settings/Support”.
- After that, select the “Software Update” option.
- Then, click on the “Network” option.
- In the end, choose the “Yes/OK” option to install the update.
Take Customer Support
If you want a fast solution then you can solve your problem by taking customer support help. You can contact the Xfinity customer support page by following the instructions given by them.
Conclusion
The described method by which you would have resolved your issue. But if you have any problem with any method then you can tell us in the comment section that is located below in the article. So, we will provide the solution shortly for your question.
