If you have a Vizio Smart TV and you are suffering the issue with Netflix not working on Vizio Smart TV. Then, this article will teach you simple ways to fix it easily. There can be many reasons for this problem. Let us know how to get rid of this issue.
How to Fix Netflix Not Working on Vizio Smart TV?
There can be many reasons for this problem. So let me tell you that one of the biggest reasons is not updating the latest version of this app. But this may not be the only reaction, there may be other reasons for the coming of this issue. Let us tell you many solutions to this issue in a simple way:-
Method 1: Soft Reset Vizio TV
A soft reset will not erase the data of our TV. So we will do the soft reset first and then we have done the hard reset process. Follow these given details to do it:-
Step 1:
First, you need to remove all power sources of the Vizio TV.
Step 2:
Then, “wait for 50 to 60 seconds”.
Step 3:
After that, press and hold approx 30 seconds the “Vizio TV power button”.
Step 4:
Then, plug in all the power cords of the TV.
Step 5:
Repeat the same process “4 to 5 times”.
Step 6:
Then, check if the reset Vizio TV is completed or not.
Method 2: Reset Vizio TV
This is a very easy way to fix this issue. If there is any problem with your Vizio TV, such as the Vizio TV volume not working, then you must try this method:-
Step 1:
First, Turn OFF the Vizio TV.
Step 2:
After that, unplug all connections from the TV.
Step 3:
After that, wait for approx 60 seconds.
Step 4:
Then press and hold the Power button of the remote, and if the remote is not working then press the power button on the TV for approx 20 to 30 seconds.
Step 5:
After that, wait for 10 minutes.
Step 6:
Then, plug in the power connection back, and reconnect all the devices with the Vizio TV.
Step 7:
And at the end, you need to check whether the issue is solved or not.
Method 3: Change the Picture Mode
If the above methods are not fixed this issue, try the change picture mode method. Follow these steps:-
Step 1:
First, press the “Menu button”.
Step 2:
After that, click on the option of “Picture”.
Step 3:
Choose the “Picture Mode” option.
Step 4:
And then, click on the option of “Change Picture mode”.
Method 4: Switch OFF Ambient Light Sensor
Follow the below steps to do it:-
Step 1:
First, go to the “Menu button”.
Step 2:
Then, click on the option of “Picture”.
Step 3:
Then, shift the “Picture Mode to Custom”.
Step 4:
After that, click on the option of “More”.
Step 5:
After that, select “Advanced Picture”, and then choose the “Adaptive Luma” option.
Step 6:
Click on the “Arrow button” of the Vizio TV remote to turn it off.
Step 7:
Then, come to the “Ambient Light Sensor” option.
Step 8:
And at last, need to “OFF” it by clicking the “Arrow button”.
Method 5: Check Your Internet Connection
We need to check the network connection speed. The slow network also occurs the issue. Follow these given steps:-
Step 1:
First, go to the “Hardwire” connection.
Step 2:
Check the “Ethernet cables”.
Step 3:
After that, check the “Internet speed”.
Step 4:
Then, go and switch to a “dual-band router” for high speed.
Step 5:
At the end check again the speed of the internet
Method 6: Clear Cache
This problem occurs because the cache of the app is not cleared. So first of all you clear the cache of the app with the help of the given steps:-
Step 1:
First, go to the “Home” page.
Step 2:
Click on the option of “Settings”.
Step 3:
Then, go to the app section and then select “Apps”.
Step 4:
After that, select the option of “System Apps”.
Step 5:
Find the “Netflix” app at this part.
Step 6:
Then, click on the option of “Netflix”.
Step 7:
In the end, choose the “Clear cache”, option and “Confirm” it.
Method 7: Check TV Remote
It is also seen for a long time that all these problems have to be faced due to the fault of the remote. Take the battery of the remote is low or this problem is seen due to dirt particles. By the way, you can also turn ON Vizio TV without a remote. But try this simple method once and see it.
Method 8: Power Cycle your Samsung TV
We can quickly complete the process of the power cycle of the TV and fix this issue. follow the given below steps:-
Step 1:
First, you need to unplug all the power cords of the TV.
Step 2:
After that, wait for approx “60 seconds”.
Step 3:
Then, press the TV’s “power button” for “30 seconds”.
Step 4:
After that, plug all connections back into the power supply and it should start working normally now.
Method 9: Update the Netflix App
This issue can occur for recent updates. So we should keep the app updated. Let’s see how:-
Step 1:
Go to the “Menu” and open the “Apps page”.
Step 2:
Click on the “Featured” option.
Step 3:
Select “Netflix” from the available apps.
Step 4:
Click the option of “Update Now” on the window and the app will be updated to the latest version.
Step 5:
Or the second thing is to go to the Settings option and enable “Auto-Update”.
Method 10: Factory Reset
This is the last way to solve this issue. But by completing this method, you will solve 99% of this issue. Complete the given steps:-
Step 1:
Go to the “Settings” option.
Step 2:
After that, click on the “Support” option.
Step 3:
Then, select the “Self Diagnosis” option.
Step 4:
Click on the “Reset” option.
Step 5:
You need to enter the default code “0000” on the Samsung TV.
Step 6:
Now, wait for a few seconds your Samsung TV will be reset to its default settings.
Method 11: Vizio Contact Support
If none of the mentioned methods have worked for you, then here we will give you information about customer support. You can contact customer support at 1(844) 254-8087 if you want to speak with a customer care provider directly. The time to contact customer service is 8:00 a.m. – 11:00 p.m Monday to Friday. And on Saturday and Sunday, the hours might be different, and the hours are 8:00 a.m. – 9:00 p.m.
The second option to contact customer service is Text Support or Live Agent Chat options if you prefer or are comfortable communicating via typing.
Customer service can help in any way related to your Vizio Smart TV, such as if your TV is not turning on, and more. So without any hesitation, you can take any kind of TV-related help from them.
Final Thoughts
As you know that any issue related to Vizio Smart TV is easy to solve. All the things that we ignore are sometimes that is the cause of our trouble. So hope you have got your best solution through the mentioned methods to fix this issue.
