9 Methods To Fix Disney Plus Not Working on Roku? 2022

Hello friends. So today we have brought for you the topic of how to fix Disney Plus Not Working on Roku. For a long time, we was getting your comments regarding this. Before that, we used to get comments about Disney Plus not working on Samsung TV many times. So we have put a blog for that and will discuss it today. So let’s know the methods related to it

How to Fix Disney Plus Not Working on Roku? (9 Methods)

As everyone knows it is not working means there must be some problem behind this issue. So let me tell you, there can be many reasons for this, such as network connection being slow, cache not clear, or any internal problem. So let’s know how you can easily fix this issue by following some steps and watching your favorite show again.

Method 1: Restart your Roku

Roku restart T
Image source: YouTube

Restart your Roku device first, as we know restarting any device will be fixed 90% of the problems. So follow these given steps:-

Step 1:

First, click on the “Home button”, and go to the “Roku Home” option.

Step 2:

After that, click on the “Setting” option.

Step 3:

Then, go down to click the “Power” option.

Step 4:

And then, click on the option of “System Restart”.

Step 5:

Press the “Restart” option.

Step 6:

And after that process is complete, check whether Disney Plus is working or not.

Method 2: Check the Internet Connection

We need to check the network connection speed or connection is good or bad. Sometimes this problem also occurs due to slow internet. Follow these given steps:-

Step 1:

First, need to go to the “Hardwire” connection.

Step 2:

Then, check the “Ethernet cables” fixes.

Step 3:

After that, choose and then check the “Internet speed”.

Step 4:

Switch to a “dual-band router” for high-speed internet.

Step 5:

And then, check again the speed of the internet or whether Disney Plus is working or not.

Method 3: Clear Cache

Sometimes you will also see that the Roku remote is blinking green light, the same reason behind this problem also. By doing this method you can solve many issues. So first of all you clear the cache of the app:-

Step 1:

First,  click on the Home button, and go to the “Home” page.

Step 2:

After that, click on “Settings”.

Step 3:

Then, go to the app section and then select “Apps”.

Step 4:

After that, select the option of “System Apps”.

Step 5:

Find the “Disney plus” app at this part. 

Step 6:

Then, click on the option of “Disney Plus”.

Step 7:

In the end, choose the “Clear cache”, option and “Confirm” it.

Method 4: Clear the Cache of the Roku

Clear cache

This issue is very easy to get rid of it. Now we will clear the cache of Roku, follow these given details, and know about it:-

Step 1:

First, press the “home button” 5 times on the remote.

Step 2:

After that click, a one-time remote’s “up button”.

Step 3:

Then, 2 times press the “Rewind button” fast.

Step 4:

after that, press the “forward button” 2 times.

Step 5:

Then, wait a few seconds to restart it.

Step 6:

After that, check whether the Disney Plus problem solves or not.

Method 5: Update the Disney Plus App

This issue can occur due to recent updates and not completing that update. So we should keep the app updated. Let’s see how:-

Step 1:

First, go to the “Menu” page and open the “Apps page”.

Step 2:

Click on the “Featured” option.

Step 3:

After that, select the “Disney Plus” app from the available apps.

Step 4:

Click the option of “Update Now” on the window and the app will be updated to the latest version.

Step 5:

Or the second thing is to go to the Settings option and enable “Auto-Update”.

Method 6: Reinstall the Disney Plus App

Once we should make sure whether the app is updated or not and if it is still a problem after that. Reinstall the app. Let’s know how to do the steps:-

Step 1:

Press the “Home button”, and click the “Settings” option.

Step 2:

Go to the “Disney Plus” app.

Step 3:

Then, click on the option of “Delete”.

Step 4:

After that, go to the “Search bar” option.

Step 5:

And browse the “Disney Plus” app.

Step 6:

Then, click on the option of Install to install “Disney+” on Samsung Smart TV.

Method 7: Power Cycle your Roku

You need to do this process of power cycling your Roku device, and fix the Fix Disney Plus Not Working on Roku issue:-

Step 1:

First, you need to unplug the “Roku” all power connection.

Step 2:

After that, turn “OFF” your Roku with the help of the Power Button.

Step 3:

Then, wait for approx “15-20 minutes”.

Step 4:

After that, plug in your TV and connect the Roku all wire to your tv.

Step 5:

Then, “Turn ON” your Roku device.

Step 6:

And then, check whether your not working issue is solved or not.

Method 8: Factory Reset

Sometimes this method solves any kind of issue related to Roku for example if Hulu not working on Roku, or Youtube not working on Roku then the simple steps of Factory reset can solve this issue also. So, complete the given steps:-

Step 1:

First, go to the “Settings” option.

Step 2:

Click on the “Support” option.

Step 3:

Then, select the “Self Diagnosis” option.

Step 4:

Click on the “Reset” option.

Step 5:

Need to enter the default code “0000” on the Samsung TV.

Step 6:

Now, wait for a few seconds your Samsung TV will be reset to its default settings.

Method 9: Contact Customer Support

Customer support

If none of the above-mentioned methods has been able to fix your issue, then it simply means that you do not understand the issue. So it can be quite straightforward that some internal issue is coming in this. And you can solve it by taking help from customer support. You just don’t have to do anything, just go to the customer support page, take the customer support number and call them and tell them your problem. The customer support team is ready to assist you with every issue.

Conclusion

Hope you have solved how to fix Disney Plus Not Working on Roku easily with the mentioned methods. The described method is very simple and easy. But if you have any problem related to this then you can tell us your question in our comment box. We will provide the answer shortly.